Process Guide
1. Click “Register” on www.biletix.com
2. Fill Name, Last Name, E-mail, Password, mobile phone number fields.
3. Click “Biletix Event Newsletter” if you want to receive our weekly ticket alert and special promotional announcements.
4. Click “Continue” to proceed.
5. You can view your profile, addresses and tickets on “My Account” page.
1. Click “Login” on www.biletix.com .
2. Enter your registered e-mail address and password to create your Biletix account.
3. Click “Sign In”.
4. If you happen to forget your password, click “Forgot Password”. On Password Reminder pop-up write your registered e-mail address and and send. Your password will be sent to this e-mail address.
1. Search on www.biletix.com for your desired event by event name or a keyword.
3.Click “Buy Now” to proceed.
4. “Find Tickets” page:
6. Click “Continue” after you finish selecting.
7. “Shopping” page:
This is a summary page. You can see the best seats that the ticketing system has allocated for you. These seats are assessed at your selections on the previous page. Check all the details (date, time, block, row, seat and price) listed on the page. If you are happy with the information, continue your transaction. If not, go back and search again.
8. In order to process your order you need to login. You will be directed to Login / Register page.
9. If you already have a Biletix account, simply login with your e-mail address and password. If you don’t, create new account.
10. “Delivery Methods” page:
Delivery methods may vary for every event. Please select the most convenient and keep in mind that once you complete the transaction there will be no chance for a change of the Delivery Methods.
Here are the Delivery Methods:
ii. Your tickets will be sent as SMS to the phone numbers that you enter during the transaction. You may enter phone numbers for each ticket. At least one telephone number is required for this delivery type.
iii. At the end of your transaction a confirmation SMS is sent to your mobile. Besides, you will receive SMS for each ticket you purchase which includes barcodes of the tickets.
iv. Bring your mobile phone along with you since the barcodes will be scanned upon the entry of the venue.
ii. You will receive two e-mails at the end of your transaction. Open the one with the subject “Your Hızlı Bilet”and print the PDF file that is attached. If you have more than one ticket you need to print out all the pages. The other e-mail is your transaction summary.
iii. Bring your “Hızlı Bilet” with you since the barcodes will be scanned upon the entry of the venue.
ii. You will receive two e-mails at the end of your transaction. Open the one with the subject “Your Cepte Bilet”. Download the QR codes to your smart phone by using Passbook or similar programs. Or open the link in the e-mail via mobile browser. The other e-mail is your transaction summary.
iii. Bring your mobile phone along with you since the QR codes will be scanned upon the entry of the venue.
ii. At the end of the transaction a reference number is sent both as an e-mail and SMS.
iii. Visit the closest Biletix Retail Outlets with your reference number and a valid ID to pick up the tickets.
ii. Select a date and an address for courier delivery. If there is no address saved on your profile, please update your address. Make sure you entered the full postal address and contact number correctly.
iii. Your tickets will be delivered on presentation of ID by courier to your address on the date you select.
iv. Delivery durations are estimated, may vary due to the far districts of the city. The courier service is available between 10:00 – 18:00 on weekdays and Saturday. There is no courier delivery on Sundays.
ii. Select a an address for courier delivery. If there is no address saved on your profile, please update your address. Make sure you entered the full postal address and contact number correctly.
iii. Your tickets will be delivered on presentation of ID by courier to your address.
iv. Delivery durations are estimated, may vary due to the far districts of the city. The courier service is available between 10:00 – 18:00 on weekdays and Saturday. There is no courier delivery on Sundays.
11. If you want to cancel your order click “biletix” logo to go to home page.
12. Select the most convinient delivery method and chech the “I prefer to get my ticket with this delivery type” box at the end of the page. Proceed by clicking “Continue”.
13. Payment Methods page: Credit cards, Worldpoints, BKM Express or Turkcell Wallet is available. You may choose to pay with:
ii. If you prefer to use Biletix Gift Card click “Pay With Gift Card” and enter your gift card number and the CVV2.
14. Seçiminizi yaptıktan sonra işlem özetinizi dikkatle inceleyerek toplam ödeme tutarınızı kontrol edin ve kuralları okuyun. Bilgilerin doğruluğunundan eminseniz, “Satın Al” butonuna basarak işlemizi tamamlayın.
14. If you want to cancel your order click “biletix” logo to go to home page.
15. Please check your transaction summary and total payment. If you are certain that the information provided is correct, read “Disclosure Statement and Sales Contract” and check “I have read and accept the Disclosure Statement and Sales Contract” box.
16. Finally click the "Buy Tickets" button.
17. Your transaction summary and the related attachment of the delivery method you choose will be sent to your e-mail address.
18. You can always read “Contract and Policies” by clicking the linkunder the “About Us” title at the footer of every page.
19.Click here to see the Privacy Policy regarding to your personal information. In order to get more information about resolving any dispute situations, click here.